Opera PCS 22-26/06/09
PCS was scheduled for the week of 22-26 June in Boulevard Hotel. All configuration and system set up will be done in KL and the machines will be shipped out by 28/06/09. I flew to KL on 24th morning and we wrap up everything on 26th. The idea is to have a system that is able to capture all the essentials yet do not burden the staff with all the processes. Although the Opera System is the "Lite" version, it is sufficient. Together with Elaine Wong of Micros Fidelio, Serena Tan, Thevan and Lily put in hours of work to complete the tasks.
I have the privilege to attend The Gardens Hotel & Residences one year anniversary cake cutting at the Executive Lounge on 25th June 2009.
On 26th June morning, Jeane and I had a discussion with TBL over the outlook of 2010. The labour cost issue was discussed. The marketing of CEKK over the internet is a significant factor. TBL emphasize on the key factor that the hotel must be clean, comfortable and safe. CEKK will be the model for future Express and thus all the pitfalls and success stories are to be shared.
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