CEKKMATE - Cititel Express KK

We have 12 rooms set up on the 1st floor for trial stay for a group from KL. Housekeeping and Engineering were very fast and responsive. Right after the group check in, the air cond mal-functioned because of the key card by pass. However, all was in order before the group return from their afternoon outing.

Feedbacks from the group are positive that the shower is strong, air cond very effective and the bed comfortable. However, some rooms shower head and drainage can be improved. A couple of rooms also have foul smell as the drainage was never clean since the conctruction. Door seal at the bottom may be required for dust and sound proof. All these feedbacks give our team the necessary actions to take when we set up the other rooms.